Terms of Service

Welcome to PantryPal. These Terms of Service ("Terms") form a legally binding agreement between you and PantryPal ("we," "our," or "us") governing your access to and use of the PantryPal mobile application and any related services (together, the "Service"). By creating an account or using the Service, you agree to be bound by these Terms. If you do not agree, please do not use the Service.

1. Eligibility and account creation

You must be at least 13 years old to use the Service. If you are between 13 and the age of majority in your jurisdiction, you confirm that a parent or legal guardian has reviewed and agreed to these Terms on your behalf.

To use most features of the Service you must create an account. When you do, you agree to:

• Provide accurate, current, and complete information
• Keep your login credentials confidential and not share your account
• Promptly notify us of any unauthorized use of your account
• Be responsible for all activity that occurs under your account

We may refuse, suspend, or terminate accounts at our reasonable discretion, including where we believe these Terms have been breached.

2. Account termination and deletion

You may delete your account at any time from within the App. When you do, your profile, preferences, saved recipes, and usage data are permanently deleted in accordance with our Privacy Policy.

We may suspend or terminate your account, with or without notice, if you breach these Terms, misuse the Service, or where we are required to do so by law. On termination, your right to access the Service ends immediately. Sections of these Terms that by their nature should survive termination (including intellectual property, disclaimers, limitations of liability, and governing law) will continue to apply.

3. Subscriptions and billing

The Service offers both a free tier and paid subscription tiers that unlock additional usage limits and features. Subscriptions are sold and processed through the Apple App Store or Google Play Store and managed on our side via RevenueCat. By purchasing a subscription, you agree to the following:

• Payment. All payments are charged through your Apple ID or Google account. We do not receive or store your payment card details.
• Auto-renewal. Subscriptions automatically renew at the end of each billing period at the then-current price unless you cancel auto-renewal at least 24 hours before the end of the current period.
• Managing your subscription. You can manage or cancel your subscription at any time in the subscription settings of your Apple App Store or Google Play account. Deleting the App does not, on its own, cancel an active subscription.
• Refunds. Refunds, where available, are handled by Apple or Google according to their respective store policies. We are not generally able to issue refunds directly.
• Price changes. We may change subscription prices from time to time. Where required, we will give you advance notice and the opportunity to cancel before the change takes effect.
• Free trials and promotions. Where offered, free trials convert to a paid subscription automatically unless cancelled before the trial ends.

Your statutory rights as a consumer, including any rights under UK consumer protection law, are not affected by this section.

4. AI-generated recipes — important safety notice

You acknowledge and agree that:

• AI-generated recipes are not reviewed by a qualified chef, nutritionist, dietitian, or medical professional before being shown to you.
• We make no warranty as to the accuracy of nutritional information, allergen labelling, ingredient compatibility, cooking times, temperatures, or any other content produced by the Service.
• You are solely responsible for evaluating each recipe before preparing or consuming it. This includes checking for ingredients you may be allergic, intolerant, or sensitive to, and confirming that ingredients are safe, fresh, properly stored, and properly cooked.
• You are responsible for safe kitchen practices, including the safe handling of raw meat, fish, eggs, and other potentially hazardous foods, the safe operation of cooking equipment, and supervising children, vulnerable persons, and pets around food and appliances.
• The Service is not a substitute for medical, nutritional, or dietary advice. If you have a medical condition, food allergy, intolerance, or specific dietary requirement, you should consult a qualified professional before relying on any recipe.

To the fullest extent permitted by law, we accept no liability for any illness, allergic reaction, injury, or other harm arising from your preparation or consumption of any recipe generated by the Service.

5. Acceptable use

You agree to use the Service only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else's use of the Service. In particular, you agree not to:

• Use the Service in violation of any applicable law or regulation
• Attempt to reverse engineer, decompile, disassemble, or otherwise derive the source code of the App, except to the extent expressly permitted by law
• Access, tamper with, or use non-public areas of the Service, our systems, or the technical delivery systems of our providers
• Probe, scan, or test the vulnerability of the Service or breach any security or authentication measures
• Use any automated means (bots, scrapers, crawlers) to access, query, or extract data from the Service without our prior written consent
• Submit content that is unlawful, infringing, defamatory, hateful, harassing, or otherwise objectionable
• Attempt to manipulate the AI to produce harmful, illegal, or unsafe content, or to circumvent the safety measures of the Service or its underlying providers
• Use the Service to develop a competing product or to train any other AI system
• Resell, sublicense, or commercially exploit the Service or its output without our prior written consent

6. Intellectual property

6.1 Our content

The Service, including the App, its design, branding, logos, text, graphics, and software, is owned by us or our licensors and is protected by copyright, trademark, and other intellectual property laws. Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable licence to use the Service for your personal, non-commercial use.

6.2 Your content

You retain ownership of any content you create or supply through the Service, including the ingredients lists and preferences you submit. You grant us a worldwide, royalty-free, non-exclusive licence to host, store, process, and display this content solely for the purpose of operating, providing, and improving the Service.

6.3 Generated recipes

Recipes generated by the Service for you may be used by you for personal, non-commercial purposes. AI-generated outputs may not be unique to you, and similar outputs may be generated for other users. To the extent we hold any rights in the generated text, we grant you a non-exclusive, perpetual licence to use it for your personal cooking.

6.4 Feedback

If you send us suggestions, ideas, or feedback about the Service, you grant us a perpetual, irrevocable, worldwide, royalty-free licence to use that feedback for any purpose, without obligation to you.

7. Third-party services

The Service relies on third-party providers, including Firebase, OpenAI, RevenueCat, and the Apple App Store or Google Play Store. Your use of those providers' services is also governed by their own terms and privacy policies. We are not responsible for the practices of these third parties, and their availability and behaviour are outside our control.

8. Disclaimers

The Service is provided on an "as is" and "as available" basis. To the fullest extent permitted by law, we disclaim all warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement, and any warranty arising from course of dealing or usage of trade.

We do not warrant that the Service will be uninterrupted, secure, error-free, free of viruses or other harmful components, or that defects will be corrected. You use the Service at your own risk.

Nothing in these Terms excludes or limits any warranty, right, or remedy that cannot lawfully be excluded or limited, including under the UK Consumer Rights Act 2015.

9. Limitation of liability

To the fullest extent permitted by law:

• We will not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages, including loss of profits, data, goodwill, or other intangible losses, arising from or related to your use of the Service.
• Our total aggregate liability to you for all claims arising out of or relating to these Terms or the Service will not exceed the greater of (a) the amount you paid to us, through Apple or Google, in the twelve months preceding the event giving rise to the claim, or (b) GBP 50.

Nothing in these Terms limits or excludes our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under applicable law.

10. Indemnity

To the extent permitted by law, you agree to indemnify and hold us harmless from any claims, damages, losses, liabilities, and reasonable expenses (including legal fees) arising out of or related to your breach of these Terms, your misuse of the Service, or your violation of any law or the rights of any third party.

11. Changes to the Service

We are continually improving the Service. We may add, modify, or remove features at any time, and may suspend or discontinue the Service (in whole or in part) at our discretion. Where reasonably practicable, we will give advance notice of material changes that affect paid subscribers.

12. Changes to these Terms

We may update these Terms from time to time. If we make material changes, we will give reasonable notice (for example, through the App or by updating the "Last updated" date at the top of this page). Your continued use of the Service after the updated Terms take effect constitutes acceptance of the changes. If you do not agree to the updated Terms, you must stop using the Service and may close your account.

13. Governing law and jurisdiction

These Terms and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims) are governed by the laws of England and Wales, United Kingdom.

The courts of England and Wales have exclusive jurisdiction to settle any such dispute or claim, except that, if you are a consumer resident elsewhere in the United Kingdom or in the European Union, you may also bring proceedings in the courts of the country where you live, and you may benefit from mandatory provisions of the law of that country.

14. Miscellaneous

• Entire agreement. These Terms, together with our Privacy Policy, constitute the entire agreement between you and us regarding the Service.
• Severability. If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will continue in full force and effect.
• No waiver. Our failure to enforce any right or provision will not be considered a waiver of that right or provision.
• Assignment. You may not assign or transfer these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.
• Notices. We may give notice to you by email or through the App. You may contact us using the details below.

15. Contact us

If you have any questions about these Terms, please get in touch.